Return and Exchange
RETURN & EXCHANGE
At CIKADA CLOTHING, we want every order to reach you in the best possible condition. If there is an issue with your order, our team is here to help.
ELIGIBILITY
We accept return or exchange requests for products that:
- Arrive damaged or defective.
- Are incorrect or different from the product ordered.
- Have a manufacturing defect.
Products must be unused, unworn and unwashed, with all original tags, labels and packaging intact.
Products that have been worn, washed, altered, damaged after delivery or returned without their original tags may not be eligible.
RETURN & EXCHANGE WINDOW
Please contact us within 7 days of receiving your order.
Do not send the product back before receiving confirmation from our team.
HOW TO REQUEST A RETURN OR EXCHANGE
Email us at:
Please include:
- Your order number.
- The reason for the return or exchange.
- Clear photographs or videos showing the issue, where applicable.
Our team will review your request and provide the next steps.
RETURN SHIPPING
Return shipping responsibility depends on the reason for the return.
Our team will confirm the applicable return-shipping arrangement before the return is initiated.
EXCHANGES
Exchanges are available for eligible products, subject to stock availability.
REFUNDS
Approved refunds are issued to the original payment method.
Refunds generally take 5–7 business days after approval to reflect, depending on the payment provider or bank.
SALE ITEMS
Sale and discounted items are returnable, subject to the conditions stated above.
CANCELLATIONS
Orders may be cancelled before dispatch.
Once an order has been dispatched, cancellation is no longer available.
CONTACT
CIKADA CLOTHING
New Delhi, India
Email: info@cikadaclothing.in
Instagram: @cikadaclothing.in