FAQ

FAQ

GENERAL

What is CIKADA CLOTHING?

CIKADA CLOTHING is a contemporary clothing label focused on distinctive graphics, considered silhouettes and limited-edition pieces.

Where is CIKADA CLOTHING based?

CIKADA CLOTHING is based in New Delhi, India.

How can I contact CIKADA?

You can reach us at:

info@cikadaclothing.in

ORDERS

How do I place an order?

Select the product you want, choose your preferred size, add it to your cart and proceed to checkout.

Can I change or cancel my order?

If you need to make a change or cancellation, contact us as soon as possible at info@cikadaclothing.in.

Once an order has been processed or shipped, changes or cancellations may not be possible.

How do I know if my order has been placed successfully?

After completing your purchase, you will receive an order confirmation with your order details.

SIZING

How do I choose my size?

Please refer to the size information provided on the individual product page before placing your order.

If you are unsure about your size, contact us at info@cikadaclothing.in.

SHIPPING

Where do you ship?

We currently ship orders across India.

How long will my order take to arrive?

Delivery times can vary depending on your location and the shipping service used.

You will receive tracking information when your order has been shipped, where available.

Can I track my order?

Yes. Once your order has been dispatched, tracking information will be provided where available.

RETURNS & EXCHANGES

Can I return or exchange my order?

Eligible products may be returned or exchanged within 7 days of delivery, subject to our Return & Exchange Policy.

Please visit our Return & Exchange page for the complete process.

How do I request a return or exchange?

Email us at info@cikadaclothing.in with your order number, product name and reason for your request.

Please do not send any product back before receiving confirmation from our team.

What condition must the product be in?

Products must be unused, unworn and unwashed, with their original tags, labels and packaging intact.

Please refer to our Return & Exchange page for complete eligibility conditions.

PAYMENTS

What payment methods are available?

Available payment methods will be displayed during checkout.

Is my payment information secure?

Payments are processed through the payment providers available at checkout. CIKADA CLOTHING does not directly store your complete payment card details.

SUPPORT

I have another question. How can I contact you?

We're happy to help.

Email:

info@cikadaclothing.in

CIKADA CLOTHING
New Delhi, India